Telephone: 03707 551 515
Email: react@brighter-connections.com

Brighter Connections Managed Services is a first-class provider of an extensive range of cloud services and fully-managed IT services and support

Remote IT Help Desk

Offering first, second or third line support options to help you get back up and running

Cloud Solutions & Services

Including cloud infrastructure, email, backup & disaster recovery, security, telephony, CRM and analytics. Cloud services are available on a flexible pay-as-you-go basis for greater business agility

Microsoft Azure Solutions & Services

We can assess your cloud readiness, how your business might benefit from the cloud and help transition you into Azure

Microsoft Office 365

Microsoft’s Office applications as a cloud service, plus email, online meetings, private social networking and collaboration, online document storage and file sharing. Always up-to-date and can be used anytime, anywhere from any device

Microsoft Licensing

Our team can assist with all areas of the Microsoft Licensing platform and structure

Infrastructure Solutions & Services

Including multi-site infrastucture, shared storage, converged and hyper-converged solutions. We have a highly-skilled team who have the knowledge to advise and support both small and large-scale infrastuctures

Virtualisation Solutions & Services

We have accredited VMware and Microsoft certified engineers with experience in virtualising environments of difference scales and sizes

Networking Solutions & Services

We can assist with all arras of your network including WAN, LAN and WiFi

Security Solutions & Services

Solutions to protect your business against viruses, malware and constantly evolving cyber threats

Business Continuity Solutions & Services

Solutions and services to help you protect against data loss, reduce risk and keep your business up and running in the event of unplanned downtime

Disaster Recovery Solutions & Services

Including solutions that can reduce data recovery times and system outage times from hours down to seconds

Hardware & Software Monitoring Solutions

Proactive cloud-based monitoring solutions that provide valuable insights and awareness of your infrastructure and applications to help ensure availability is maintained 24 x 7 x 365

IT Migration Services

Expert knowledge in the migration of IT services including Microsoft Exchange, Office 365 and virtualisation platforms

Retained IT Manager | Director

Available on a flexible basis from one-off engagements to more frequent schedules. We can assist in many areas of your IT strategy to help you achieve goals, business change and positive outcomes

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Professional Services

Our professional services team can help support clients in every step of their IT strategy using a clearly-defined methodology

Consultancy Services

Including audits and health checks and advice in all areas of your IT planning and strategy

Managed Services Support Packages

We offer 3 main types of support contracts – Silver, Gold & Platinum, however we can also offer bespoke services tailored to suit your specific requirements.

 

Silver Support is a reactive time and material based service, whilst both Gold & Platinum services include proactive support.

 

For Gold & Platinum services we deploy our world-class monitoring application, as standard, which complements our personal experience and knowledge. We can monitor a range of devices and will pro-actively fix faults before they impact your business, thereby helping you to reduce downtime.

 

Platinum Support offers the same benefits as Gold but with the benefit of up to 4 hours per month of administrative work, patch management and other maintenance tasks which are included in the service.

 

We are also able to offer a range of extended, out-of-hours support options, on any of our support packages, should your business require this.

 

We also offer multi-year support contracts where you can fix your support fees for a 24-month or 36-month period.

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