Telephone: 03707 551 515
Email: react@brighter-connections.com

Professional Services

Our Professional Services team can help support clients in every step of their IT strategy. For each client engagement, all relevant knowledge, skills and experience are worked into a clearly defined, thorough and professional methodology. The process identifies your specific needs, presents appropriate solutions and delivers tangible outcomes within an agreed timescale. The client engagement process closely follows the Design Council’s Double Diamond methodology:

Discover

The first stage of the process revolves around the identification and understanding of client needs.

Define

The second stage focuses on the interpretation and alignment of these needs to meet required outcomes.

Develop

The “Develop” stage of the process is where solutions and plans start to come to life.

Deliver

This phase of the process includes implementation of any recommendations made, documentation, handover and go-live.

Direction

Our professionals provide advice and recommendations at all stages, working in partnership with you to manage the process and deliver results.

Complete Support

We continue the relationship by offering IT support and assistance, if required, so you can concentrate on running your business.

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