Support Solutions

On bespoke maintenance, here are just a few reasons to talk to Brighter Connections before you take out a new contract, or renew an existing contract:

• Co-term packages allow transition to a single anniversary for easier administration and budget calculations
• Over 88 bespoke service level agreements already in place mean we build the service to suit you
• Trouble ticket packages for reduced costs and flexible insurance
• For Cisco, by choosing hardware only, or hardware and software, you can significantly reduce the costs compared to Smartnet
• National and international coverage available
• Choice of loyalty packages available (subject to minimum business levels)
• Single sign on network configuration backup and recovery options available
• Remote Help Desk
• Backup and Recovery Testing

In addition to our bespoke packages, we promote and resell support and maintenance from a range of global vendors such as:

• Cisco Smartnet
• HP Carepack
• Sun Spectrum
• Net App - Standard and Premium
• Cryoserver
• Symantec
• F5
• Inter-Tel and Mitel

If you are looking to benchmark your current agreement for price, flexibility and relevance to your needs, then we’d love to hear from you.

Please call or email us today.